Information and Communications Technology roles plan, organise, direct, control, coordinate and support the ICT strategies, plans and operations. They ensure ICT infrastructure and software enables the organisation's overall operations and priorities.
ICT Business Change Function
The ICT Project Manager is responsible for performing and achieving ICT project management including allocating resources and managing workflows.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- ICT Project Management
- Effective communication skills
- Builds and sustains effective relationships
- Problem solving
- Experienced in managing and leading a team (Executive Level roles only)
Jobs within this function
- ICT Project Manager (ASD5, 6, EL1 and 2)
*roles within this job function may be eligible for skills allowance
The ICT Business Analyst is responsible for performing and achieving ICT business analysis including investigating business needs, problems and opportunities and providing business improvements within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Research skills
- Knowledgeable of business analysis methods and techniques, modelling and quality assurance technique
- Effective communication skills
- Builds and sustains effective relationships
- Problem solving
- Experienced in managing and leading a team (Executive Level roles only)
Jobs within this function
- ICT Business Analyst (ASD4, 5, 6, EL1 and 2)
*roles within this job function may be eligible for skills allowance
The ICT Business Architect is responsible to achieve complex business architecture work such as researching to determine ICT system requirements and specifying effective business processes through improvements in information systems, data management, practices and procedures.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Experienced in analysing ICT business processes and identifying alternative solutions
- Experienced in developing models and plans and reviewing system capabilities to improve business performance
- Knowledgeable of best practice in ICT systems development
- Expertise in current functionality of ICT systems, quality assurance practices and business processes
- Manages and leads a team
- Problem solving
- Builds and sustains effective relationships
Jobs within this function
- ICT Business Architect (ASD6, EL1 and 2)
*roles within this job function may be eligible for skills allowance
The ICT Solution Architects are responsible for developing and contributing to solution designs, systems views and architectures to meet business requirements.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Project Management
- Leads the development and production of solution designs and systems and component specifications to meet
- Builds and sustains relationships with stakeholders
- Research and analysis skills
- Experienced in managing and leading a team (Executive Level only)
- Manages the target designs, policies and standards (EL2 role only)
Jobs within this function
- ICT Solutions Architect (ASD6, EL1 and 2)
*roles within this job function may be eligible for skills allowance
ICT Enterprise Architects are responsible to perform and achieve research, analysis and design work within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Provides ICT Business Management technical, professional and policy advice
- Makes independent decisions
- Designs, evaluates and recommends solutions to problems
- Tailors communication style and language to communicate effectively with stakeholders
- Project planning and managing
- Motivates and mentors colleagues and staff (Executive Level)
- Manages and leads a team (Executive Level)
Jobs within this function
- ICT Enterprise Architect (ASD6, EL1 and 2)
*roles within this job function may be eligible for skills allowance
ICT Business Management Function
The ICT Business Management Function is responsible for ICT development and maintenance work within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Provides technical management to an ICT function or team to ensure compliance with all relevant standards and procedures.
- ICT Project planning and management
- Works collaboratively with stakeholders
- Makes independent decisions
- Experienced in providing leadership and direction (Executive Level only)
- Experienced in managing and leading a team (Executive Level only)
Jobs within this function
- ICT Manager (ASD6, EL1 and 2)
*roles within this job function may be eligible for skills allowance
The ICT Business Management Function is responsible for ICT Vendor management and procurement work to ensure that goods and services are delivered according to the contract.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Experienced in developing and managing supplier contracts
- Knowledgeable of government procurement, legislation and organisational procurement policies to conduct ICT vendor management
- Resolves problems using vendor and procurement management expertise
- Experienced in developing and implementing ICT transition plans
- Manages ICT vendor performance
- Understands the commercial IT environment (Executive Level)
- Experienced in managing and leading a team (Executive Level only)
Jobs within this function
- ICT Vendor Manager (ASD4, 5, 6, EL1 and 2)
*roles within this job function may be eligible for skills allowance
ICT Service Delivery Function
The ICT Service Manager is responsible for providing detailed ICT service provision technical, professional and policy advice in relation to complex work and contribute to strategic planning, program and project management and policy development.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required skills
- Manages workflows and resources
- Sets priorities and develops strategies
- Manages assets and logistical administration
- Researches skills to improve performance
- Applies systems knowledge to inform stakeholder engagements
- Builds and sustains effective relationships
- Identifies problems and initiates/provides solutions
- Financial and technical processes
- Legal compliance
- Experienced in leading and managing a team (Executive Levels only)
Jobs within this function
- ICT Service Manager (ASD5, 6, EL1 and 2)
*roles within this job function may be eligible for skills allowance
The ICT Network Administrator is responsible to perform and achieve moderately complex network administration work within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required skills
- Installs, configures and upgrades hardware and software Analyses network metrics
- Conducts network administration activities
- Builds and sustains effective working relationships
- Effective communication skills
- Problem solving
- Interprets and complies with technical and hardware manuals
Jobs within this function
- ICT Network Administration (ASD5 and 6)
*roles within this job function may be eligible for skills allowance
The ICT Systems Administrator is responsible to perform and achieve systems administration work providing detailed systems administration, technical, professional and policy advice in relation to complex work and contribute to strategic planning, program and project management and policy development.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required skills
- Installs and de-installs hardware and software
- Applies ASD and industry accepted products to system administration, functionality and business domain
- Identifies issues and provide solutions in accordance to standards and procedures
- Works collaboratively in a team
- Effectively engages stakeholders to understand expectations and concerns
- Takes initiative
- Experienced in leading and managing a team (Executive Level roles only)
Jobs within this function
- ICT Systems Administrator (ASD2, 3, 4, 5, 6, EL1 and 2)
*roles within this job function may be eligible for skills allowance
The ICT Database Administrator is responsible to perform and achieve database administration work including undertaking specialist research and analysis, conduct review, assessment, investigations and perform procedural, clerical and administrative support work to achieve results within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required skills
- Makes independent decisions
- Knowledgeable of database management system software and tools
- Configures, installs and reconfigures databases
- Knowledgeable of data modelling, business analysis and SQL programming
- Understands and uses object model design concepts, to design data structures, query SQL and reports
- Works collaboratively in a team
- Effective communication
- Problem solving
- Experienced in leading and managing a team (Executive Level roles only)
Jobs within this function
- ICT Database Administrator (ASD4, 5, 6, EL1 and EL2)
*roles within this job function may be eligible for skills allowance
The ICT Communications Specialist are responsible for influencing and developing strategies, policies, priorities and operational practices in support of Australian Signals Directorate’s objectives.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required skills
- Experienced in managing and leading a team
- Manages resources and set work area priorities
- Leads the planning, design, build, configuring and commission of telecommunications capabilities
- Provides direction for business functions at the strategic level
- Extensive knowledge of capabilities and features of industry data, security products, devices and procedures
- Builds and sustains relationships with internal and external stakeholders
- Evaluates and identifies emerging technologies, their value and their impact
Jobs within this function
- ICT Communications Specialist (EL2)
*roles within this job function may be eligible for skills allowance
The ICT Network Engineer are responsible to provide ICT network engineering, technical and professional and policy advice.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required skills
- Designs and implements maintenance and installation network changes
- Administers and maintains security procedures required by ASD and organisation policy
- Applies knowledge of ASD and industry accepted products relevant to ICT network engineering
- Builds and sustains effective working relationships with internal and external stakeholders
- Works collaboratively within the team
- Investigates and resolves network problems
- Designs and proposes solutions
- Experienced in leading and managing a team (Executive Level roles only)
Jobs within this function
- ICT Network Engineer (ASD3, 4, 5, 6 and EL1)
*roles within this job function may be eligible for skills allowance
The ICT Customer Support Officer is responsible to perform and achieve helpdesk, incident management, communications and applications work within an integrated workforce.
They are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Communication skills
- Customer service skills
- Issue management and problem solving
- Knowledgeable of ICT hardware and software products
- Builds and sustains effective working relationships
- Experienced in leading and managing a team (Executive Level roles only)
Jobs within this function
- ICT Customer Support Officer (ASD3, 4, 5, 6, EL1)
*roles within this job function may be eligible for skills allowance
ICT Solutions Implementation Function
The ICT Systems Test Engineers are responsible for software and hardware testing work within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Performs, analyses and documents test results
- Understands testing standards and best practice to ensure quality assurance practices
- Experienced in identifying and reporting issues and risks when conducting tests
- Knowledgeable of software, system and testing methodologies to perform software and hardware testing
- Builds and sustains effective working relationships
- Identifies process improvements and contributes to the continuous improvement of software and hardware testing goals and objectives
- Project Management
- Motivates and mentors teams, aligning complimentary skills and allocating resources in a manner that delivers results
Jobs within this function
- ICT Systems Test Engineer (ASD4, 5, 6 and EL1)
*roles within this job function may be eligible for skills allowance
Computer Systems Technicians are responsible to perform and achieve computer technician work including undertaking specialist, technical research and analysis, conduct reviews, assessment investigation and perform procedural, administrative, support work.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Responsible for installing or removing hardware and software and associated connections
- Knowledgeable of hardware and software products, tools and processes to perform computer technician activities
- Knowledgeable of different ICT domains
- Builds and sustains effective working relationships
- Expertise in integration solutions
- Motivates and mentors teams (Executive Level)
- Analyses very complex integration and system issues and provide solutions (ASD6 and Executive Level)
Jobs within this function
- Computer Systems Technician (ASD4, 5, 6, EL1)
*roles within this job function may be eligible for skills allowance
ICT Support Engineers are responsible for ICT support engineering work including providing specialist or administrative support, provide detailed ICT support engineering, technical, professional and policy advice, and program and project management.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Performs maintenance, installations and removals of hardware and software and associated components.
- Investigates and recommends solution to ICT incidents
- Knowledgeable of hardware and software systems to provide ICT support
- Works collaboratively with stakeholders and subject matter experts
- Assesses and analyses ICT changes
- Motivates and mentors teams (Executive Level only)
Jobs within this function
- ICT Support Engineer (ASD4, 5, 6, EL1)
*roles within this job function may be eligible for skills allowance
ICT Solutions Development Function
ICT Analyst Programmers are responsible for programming and software development work within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Experienced in designing, coding, testing, correcting and documenting complex programs and program modifications from supplied specifications
- Knowledgeable of best practice in system development
- Skilled in research, analysis and evaluation of features and capabilities of domains
- Tailors communication style and message accordingly to the audience
- Project planning and management (ASD6)
- Provides direction to team by clearly communicating goals and objectives (ASD6 only)
Jobs within this function
- ICT Analyst Programmer (ASD4, 5 and 6)
*roles within this job function may be eligible for skills allowance
The Web Administrators are responsible for performing and achieving web administration work including undertaking specialist, technical research and analysis, conduct reviews, assessment, investigations and perform procedural, clerical and administrative support work.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Experienced in maintaining and administering access to websites and establishing web technology solutions
- Ability to interpret technical information and apply it effectively
- Provides advice regarding content publication
- Ability to analyse website requirements to identify continuous operational improvements
- Builds and sustains relationships with stakeholders
- Expertise in website analysis, web languages and site design software as well as knowledge of information and website architecture (ASD6 only)
Jobs within this function
- Web Administrator (ASD3, 4, 5 and 6)
*roles within this job function may be eligible for skills allowance
ICT Web Developers are responsible for web programming and development work within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Ability to design, create, test and document websites
- Experienced in web programming languages, scripting and information architecture to inform web development
- Builds and sustains relationships with internal and external stakeholders
- Interprets and initiates the compliance with whole of government legislative policy and regulatory frameworks
- Tailors communication style and language according to audience
- Experienced in leading and managing a team (ASD6 and EL1 only)
Jobs within this function
- ICT Web Developer (ASD4, 5, 6 and EL1)
*roles within this job function may be eligible for skills allowance
The Multimedia Specialist is responsible to provide details multimedia and animation, technical, professional and policy advice, undertake specialist technical research and analysis, conduct reviews, assessment, investigation and perform procedural, clerical and administrative support work within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Creates and edits audio and visual presentations
- Utilises platforms for audio and visual presentations
- Knowledgeable of editing and publication development software tools
- Ability to capture, design, configure and test multimedia learning presentations
- Builds and sustains effective working relationships with team members
- Effective communication skills
- Experienced in leading and managing a team (Executive Level only)
Jobs within this function
- Multimedia Specialist (ASD3, 4, 5, 6 and EL1)
The ICT Systems Analyst is responsible to provide detailed system design and analysis within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Develops designs for ICT systems
- Balances functional, service quality and systems management requirements
- Determines appropriate design standards, methods and tools, ensuring consistency with agreed enterprise and solution architectures
- Applies established techniques to identify problems and documenting ICT requirements
- Effective communication
- Prioritises workflows
- Engages stakeholders and meets user expectations
- Problem solving
- Experienced in leading and managing a team (Executive Level only)
Jobs within this function
- ICT Systems Analyst (ASD4, 5, 6, EL1 and EL2)
*roles within this job function may be eligible for skills allowance
The ICT Development Manager is responsible to perform and achieve complex to very complex ICT development management work which may include coordinating and performing detailed or sensitive projects that impact on strategic, political or operational outcomes.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Resource management, priority setting and strategy development
- Effective communication
- Plans and manages the implementation of processes and procedures
- Designs, procures and installs ICT capabilities
- Researches, analyses and evaluates software products to meet business requirements
- Advises on current industry accepted hardware and software
- Works collaboratively with stakeholders to ensure successful delivery of ICT capabilities
- Anticipates risks and issues, taking initiative for risk mitigation
- Experienced in leading and managing a team
Jobs within this function
- ICT Development Manager (EL1 and EL2)
*roles within this job function may be eligible for skills allowance
The ICT Developer Programmer is responsible for very complex software development and support work including the development, implementation, compliance and review of policies and procedures within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Standard setting for programming tools and techniques, ensuring compliance
- Promotes knowledge of business domain to develop solutions
- Effective communication
- Programming and systems development
- Negotiates with and influences stakeholders
- Analyses very complex systems development issues
- Codes, tests, corrects, documents, reviews and sustains very complex programs and program modifications
- Experienced in leading and managing a team
Jobs within this function
- ICT Development Programmer (EL1)
*roles within this job function may be eligible for skills allowance
The ICT Software Engineer is responsible to perform and achieve ICT software engineering work including undertaking specialist, technical, research analysis, conduct reviews, assessment, investigation and perform procedural, clerical, and administrative support work within an integrated workforce.
Staff are required to have knowledge of and compliance to relevant legislative frameworks, government decision-making and Australian Signals Directorate’s mission and policy requirements.
Required Skills
- Codes, tests, reviews, corrects, and documents moderately complex programs and program modifications
- Knowledgeable of advanced domain technologies
- Knowledgeable in development technologies
- Builds and sustains effective working relationships with team members
- Works collaboratively with stakeholders
- Designs and implements solutions to problems
- Evaluates processes and activities for compliance
- Experienced in leading and managing a team (Executive Level only)
Jobs within this function
- ICT Software Engineer (ASD4, 5, 6, EL1 and 2)
*roles within this job function may be eligible for skills allowance